Advance notice regarding ITC service status and results of unplanned downtimes can be found in Downtimes.
Additional information may also be available at ITCWeb and questions or problem reports can be sent to the consultants at ITC.
Health System Computing Services provides status informations of particular interest for areas they serve at http://www.healthsystem.virginia.edu/network/
If you would like additions or modifications to this page mailed to you, subscribe to the itc-status mailing list at the web site: http://list.mail.virginia.edu/mailman/listinfo/itc-status
Systems Status (most recent item first)
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Web server problem fixed. One of the web servers was rebooted to correct a file locking problem. When a particular web site was visited, the server would lock a file without ever unlocking it. This caused subsequent visits to this web site to hang, waiting for the lock to be released. Over time this backlog of hung requests grew to a point where it impacted response to other web sites. Last updated: 11/06/2009 07:19:45 |
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Web servers slow again The web servers handling most web sites other than www.virginia.edu became slow again this morning. The groups responsible for the service are attempting to identify the cause and return services. Other than web site slowdown, the server issues being seen are different than those from yesterday. mjs - User Support Services Last updated: 11/05/2009 12:14:29 |
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The Virgo database is unavailable on virgo.lib.virginia.edu. The database access is being repaired and is expected to be functional again by about 11 am. UPDATE: The Sirsi-Virgo system is up and running, but with some Restrictions. We are having to rebuild all the Headings and Keyword indices to recover from a corrupted index. We anticipate that this could take up to 24 hrs to complete (12:30 pm 11/4/2009). Circulation - full functionality Searching will work, but will return odd results as portions of the indexes are being rebuilt. Searches will improve as the process nears the end. Here are the restrictions for ALL Libraries: 1. No Bibloads 2. No Reports 3. Cataloging – no major authority work, editing/adding of calls is okay. No mass amounts of editing. Last updated: 11/03/2009 12:29:27 |