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ITS Communication Services

Contact Us

By Email | By Contact Form | By Phone | By Mail | In Person

By Email

  • Telephone questions, service, billing inquiries, comments; cable television issues and questions.
  • Faculty and staff with existing cell service ordered through VITA.

By Contact Form

By Phone

Unless otherwise noted, all numbers are 1-434-924-xxxx.

For help with: Call:
Existing Cellular Service (VITA) 4-6879
Communication Service Requests (CSRs) - how to access and complete | pricing 4-4148
Conference Call Account Request 4-6879
Directory Questions 4-4148
Equipment/Services Offerings 4-4148
Forced Authorization Code Requests (FAC) 4-4106
Inbound 800 Number Requests 4-4089
Operator Services (McKim Hall) 4-2550
Student Services (Residence Hall telephones, cable television, data communications, and Personal Identification Number (PIN) Requests) 4-6879
Telephone Billing Inquiries for Faculty/Staff 4-4148
Telephone Billing Inquiries for Students 4-6879
Telephone Repair - University Telephone Service 4-4357
Telephone Repair - Emergency Phones 4-4357
Telephone Repair - Charlottesville Numbers, Century Link (Centrex) 1-800-304-7628

By Messenger or USPS Mail

  • Messenger Mail: ITS Communication Services, P.O. Box 400196, UVa
  • USPS Mail: UVa/ITS-Communication Services, P.O. Box 400196, Charlottesville, VA, 22904-4196.

In Person

The ITS Communication Services main office is located on the second floor of Carruthers Hall, 1001 N. Emmet Street, and is open Monday-Friday, 8AM-5PM, University holidays excepted.

  Page Updated: Tuesday 2015-11-17 16:08:31 EST