[Nov 23, 2009 14:09] Web access to Microsoft Live@edu accounts now works.
By Email | By Phone | By Mail | In Person
By Email
- itcphone@virginia.edu: Telephone questions, service, comments.
- itccable@virginia.edu: Cable television issues and questions.
- vitarequests@virginia.edu: Faculty and staff cell phone contracts, service, Apple 3G info, conference accounts, and cell service cancellations.
By Phone
| For help with: | Call: |
|---|---|
| Calling Card Requests | 4-4106 |
| Cellular Service Request | 4-4106 |
| Conference Call Account Request | 4-4104 |
| Design/Configuration Assistance | 4-4148 |
| Directory Questions | 4-4148 |
| Equipment/Services Offerings | 4-4148 |
| Forced Authorization Code Requests (FAC) | 4-4106 |
| Inbound 800 Number Requests | 4-4089 |
| Operator Services | 4-2550 |
| Paging System Information (SIMON 2 System) | 4-5963 |
| Pay Telephones | 4-4148 |
| PhoneMail Assistance | 4-4183 |
| Personal Identification Number (PIN) Requests | 4-6879 |
| Student Services (Residence Hall telephones, cable television, and data communications) | 4-6879 |
| Telephone Billing Inquiries for Faculty/Staff | 4-4148 |
| Telephone Billing Inquiries for Students | 4-6879 |
| Telephone Repair - University (Siemens/ROLM) Service (924/982/243/297 exchanges) | 4-8600 |
| Telephone Repair - Charlottesville Numbers, Centrex | 1-800-304-7628 |
| Telephone Service Requests (TSRs) - how to complete and pricing | 4-4148 |
| TSR Access/Eforms (email eforms@virginia.edu) | 4-4107 |
| Xpressions Voicemail Help Desk | 4-4183 |
By Messenger or USPS Mail
- Messenger Mail: ITC Communication Services, P.O. Box 400196, UVa
- USPS Mail: UVa/ITC-Communication Services, P.O. Box 400196, Charlottesville, VA, 22904-4196.
In Person
The ITC Communication Services main office is located on the second floor of Carruthers Hall, 1001 N. Emmet Street, and is open Monday-Friday, 8AM-5PM, University holidays excepted.