ITS Communication Services
Contact Us
By Email | By Phone | By Mail | In Person
By Email
- commsvcs@virginia.edu: Telephone questions, service, billing inquiries, comments; cable television issues and questions.
- vita@virginia.edu: Faculty and staff with existing cell service ordered through VITA.
By Phone
Unless otherwise noted, all numbers are 1-434-924-xxxx.
| For help with: | Call: |
|---|---|
| Calling Card Requests | 4-4106 |
| Cellular Service Request | 4-4106 |
| Communication Service Requests (CSRs) - how to access and complete | pricing | 4-4148 |
| Conference Call Account Request | 4-4104 |
| Design/Configuration Assistance | 4-4148 |
| Directory Questions | 4-4148 |
| Equipment/Services Offerings | 4-4148 |
| Forced Authorization Code Requests (FAC) | 4-4106 |
| Inbound 800 Number Requests | 4-4089 |
| Operator Services | 4-2550 |
| Paging System Information (SIMON 2 System) | 4-5963 |
| Personal Identification Number (PIN) Requests | 4-6879 |
| Student Services (Residence Hall telephones, cable television, and data communications) | 4-6879 |
| Telephone Billing Inquiries for Faculty/Staff | 4-4148 |
| Telephone Billing Inquiries for Students | 4-6879 |
| Telephone Repair - University (Siemens/ROLM) Service (924/982/243/297 exchanges) | 4-8600 |
| Telephone Repair - Charlottesville Numbers, Centrex | 1-800-304-7628 |
| Xpressions Voicemail Help Desk | 4-4183 |
By Messenger or USPS Mail
- Messenger Mail: ITS Communication Services, P.O. Box 400196, UVa
- USPS Mail: UVa/ITS-Communication Services, P.O. Box 400196, Charlottesville, VA, 22904-4196.
In Person
The ITS Communication Services main office is located on the second floor of Carruthers Hall, 1001 N. Emmet Street, and is open Monday-Friday, 8AM-5PM, University holidays excepted.
