[Nov 23, 2009 14:09] Web access to Microsoft Live@edu accounts now works.
The new and improved Smart Web Text Paging site will debut on September 29, 2009 at 6:00 AM.
Enhancements
- Amcom Global Search on Paging directory, On-Call and Personal Profile
- On-Call schedules will be viewable-current day as well as future dates
- Paging capability from all screens
- Personal Profile-One time login with Netbadge. User is prompted for ID (PIC), generic password of "11111" and then prompted to change password. After first login process, user's ID will be stored in database. Next time, user will authenticate via Netbadge only. Personal profile will allow users to change status, assign exception coverages with start and end times and retrieve messages.
Other Changes
- Paging line (500) will now be set up for both paging and user change of status. After dialing 500, users will be prompted to dial * for status change or to "Dial ID to page".
- Meet-Me-Paging is a new feature, accessed by dialing a new extension (510). Here the caller will dial the PIC number and also record the caller's name. A page is then generated with a special "Meet-Me-Paging" call back extension. When the individual calls that extension, they will hear the caller's name and can choose to accept or decline the call. If declined, the caller is forwarded to the operator to leave a name & number. The operators will then originate a new page with that information.
- New status code will be added to allow users to switch between in-house pager and wide area pager without
needing operator intervention.
- Status code 10-Available on in-house pager
- Status code 11-Available on wide area pager
- System will auto dial individual's PIC number that is signed out to Status 17 (local number such as office or cell phone), instead of callers having to hang up and redial.