When you save a customized view by selecting the Apply menu item, clicking on the Apply tool bar button, or by typing Ctrl+A, the new view is stored in <ar_config_dir>\<schema_name>.arv. The system also keeps a copy of the view you had when you opened the Customize User View window. After making changes to your view, but before closing the Customize User View window, you can restore your previous user version. You can also restore a view that you have archived (saved in a backup file) at any time.
Note: You should always save valuable views in a backup file at the system level. To do this, copy the appropriate <ar_config_dir>\<schema_name>.arv file to another file so that it won't be overwritten. Do not copy it to <ar_config_dir>\<schema_name>.bak since this file name is used by the AR System.
Note: Once you select Close the Customize User View window, you cannot restore your previous view.
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