Getting Started with the User Tool

The Action Request System (AR System) User Tool is the tool you use to perform most of the day-to-day AR System functions. You use the tool to submit information to the AR System in the form of action requests (ARs) and to find specific ARs so that you can view or modify them. You also use the tool to create and run reports as your needs require. Given the proper permissions, you may also be able to use the tool to customize what you see when you look at a particular schema (that is, customize your view of the schema).

This section helps you get started in the daily operations of the User Tool. It covers the following topics:

User conventions in the AR System.
Installing the AR System tools on a Windows-based client.
Starting and exiting the User Tool.
Working in the User Tool Main window (includes information on making menu selections and using the tool bar).
Using schemas.
Defining and modifying your login information.
Sharing macros and custom reports.
How to determine licensing information about servers.
Setting preferences that determine how the User Tool looks and acts.
Accessing on-line help.

See Using the Notification Tool for information on the Notification Tool.

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