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Deleting Action Requests

Select Delete from the Query menu to remove ARs from the database that match the query criteria defined in the active Query window or that are selected in the active Query List window. To specify the query criteria, see Defining Query Criteria.

Note: Only your AR System administrator or sub-administrator for a schema can delete ARs. The Delete menu item is grayed out (not available) unless you have administrator permission.

The Delete operation permanently removes ARs from the database. Deleted ARs cannot be recovered unless a backup copy of the database is restored.


Deleting ARs

  1. After defining the query criteria, select Delete from the Query menu.
  2. The Delete dialog box appears, as shown below, showing you how many ARs will be deleted.

    Figure: Delete Dialog Box

  3. Select the OK button to permanently remove the selected ARs from the database.
  4. Selecting the Cancel button cancels the Delete operation and removes the Delete dialog box. If you select the Cancel button, no ARs are removed from the database.


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