Reviewing and Modifying Action Requests

You can use the Query window of the User Tool to look at or modify any AR or set of ARs that your AR System administrator has given you permission to look at or modify. For example, you might want to look at all the ARs that were submitted during the last month for a particular piece of equipment. You can do so by defining a query that locates the ARs you are interested in and performing an operation to display those ARs.

To find specific ARs, you query the database; that is, you specify a set of search criteria that define the set of ARs in which you are interested. You specify query criteria in one of two ways: by using a simple query-by-example method or, for more complex search conditions, by using the query bar. You can also combine the two query methods to search for results that match both.

Once you have found an AR or a set of ARs, you can perform many different operations on them, including listing, displaying, modifying, deleting, and generating reports or statistics based on their contents.

This section describes the Query window and tells you how to use the Query window to review and modify ARs. It covers the following topics:

General steps for querying an AR System database.
Defining query criteria, including explanations of query-by-example and the Query Bar.
Using relational operators in the query window.
Using wild card symbols.
Using the Query Bar.
Query operations.
Listing ARs in a one-line summary.
Displaying ARs one by one.
Modifying one or more existing ARs, and diary contents.
Deleting ARs.
Full text search option.

Reports describes how to create reports based on the contents of the ARs.

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