Filling in Fields

Note: Your schema view shows only fields to which you have complete or conditional access. The AR System administrator determines which fields you can access and when access is allowed. If you do not have permission to a field, the field is not visible, or it is read only (you cannot change the value).

If a field is protected, you must be a member of a group with write access to that field and have a fixed or floating write license. If you want users to be able to set the field at Submit time without write access, you must set the Create Mode to Open. Refer to Chapter 4 of the AR System Administrator's Guide for more information.

The figure below shows an example of a Submit window with a typical schema view. Field labels may appear either to the left of or over the field. You can move from field to field by selecting a field with the mouse or by pressing the Tab key. Note the different font styles used for the field labels. These are the default font styles. The font style provides you with some information about the field:

Bold text means the field is required. You must enter appropriate data in required fields.
Plain text means the field is optional. You may enter data or leave the field empty.
Italic text means the field is managed automatically by the system and cannot be filled in during AR submission. It is a read only field.

Note: If you have permission to do so, you can change the field labels that appear on your view of the schema by customizing your environment (see Customizing the Environment).

You can also change the font styles used for required and system fields by setting font preferences (see Getting Started with the User Tool). If you do modify the font style for required or system supplied fields, it is a good idea to choose a font that continues to differentiate these fields from optional fields and from each other.

Figure: Example of the Submit Window

The following additional information about fields is provided:

[Top] [TOC] [Prev] [Next]

support@remedy.com